Under the supervision of a Resident Services Manager, the Resident Services Coordinator is responsible for assessing resident needs, developing and/or identifying programming to meet those needs, making resource information available to residents, and providing linkages to needed services for low-income residents living in affordable housing developments. This position is responsible for the resident services coordination at properties designated for seniors and/or adults with special needs (i.e. developmental or physical disabilities, chronic mental health issues, chronic health conditions, etc.). The ability to effectively coordinate services for residents directly impacts the organization’s mission statement in that it allows residents to maintain their housing for longer periods of time, enhances their quality of life and provides for greater incidence of safe, affordable housing for the populations we serve.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Directly supervises volunteers and contract service providers. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include training volunteers; planning, assigning, and directing work; addressing complaints and resolving problems.
EDUCATION and/or EXPERIENCE
PREFFERED SKILLS and/or ABILITIES
CERTIFICATES, LICENSES, REGISTRATIONS