Under the direction of Vice President, Systems and Infrastructure or Business Analyst Supervisor, this position serves as the help desk for Yardi software issues and assists with system upgrades and enhancements. Also provides guidance to the Staff Development Department for Property Management, Finance and other departmental Yardi trainings. The role will assist with new module/function rollouts, and user specific trainings.
ESSENTIAL DUTIES AND RESPONSIBILITIES
No supervisory responsibility.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s Degree in Business Administration, Computer Science or a related field, from a four-year college or university preferred; equivalent education and experience accepted.
Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals and to write routine reports and correspondence. Ability to speak effectively before groups of residents or staff of the organization. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other staff of the organization.
Ability to add, subtract, multiply, and divide, using whole numbers, fractions, and decimals. Ability to compute rate, ratio, and percent.
Ability to solve technical and people problems logically and creatively with minimal supervision or direction. Ability to interpret a variety of instructions furnished in written, oral or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Must have reliable automobile transportation, a valid California Driver’s License and insurance. Minimum three years’ advanced experience with Yardi Voyager, preferably with Affordable and Core Financial modules.
OTHER DESIRABLE SKILLS, ABILITIES AND QUALIFICATIONS