Eden Housing

Property Operations Analyst

Job Code
DJOB
# of Openings
1
Category
Operations
Eden Housing Properties
Central Office - Hayward

Summary

Under the direction of the Director of Property Operations or VP/SVP of Property Operations, this position is responsible for ensuring accounts receivable are collected and applied in an appropriate timeframe, and to assist in key systems monitoring and reporting related to rent collection and budgeting. Other duties may be assigned.

Essential Duties & Responsibilities

  • Ensure all properties stay on target with tenant receivable collections. Conduct monthly meetings with property supervisors to track progress.
  • Complete monthly pre-posting of rent and HAP, finalize post rent and HAP, and finalize all reconciliations for all direct HUD contracted sites and USDA projects. Coordinate with HUD Contract Administrators, site staff, property supervisors, and accounting staff to ensure all appropriate funds are requested each month.
  • Monitor annual CTCAC issuance of rent limits, update all associated Market Rent fields for all impacted units in Yardi, and perform regular periodic audits of the system to ensure Market Rents are accurate.
  • Monitor and update Utility Allowance changes by county and property, including issuing to all sites as county changes are made.
  • Work with property management and accounting staff to determine if tenant payments (checks or money orders) are accounted for.
  • Ensure rent increases for all non-HUD/subsidy units are processed annually at the appropriate time, in accordance with company policy and annual asset management direction.
  • Create and submit tenant and housing authority letters and track all submissions to completion, in accordance with company policy and annual asset management direction.
  • Submit, monitor and track collections with collection agencies to recoup maximum revenue.
  • Process security deposit write offs.
  • Ensure rent and security deposits for new move-ins correlate with tenant certifications.
  • Create mail-merge tenant rent increase letters and send to site staff for distribution. Follow-up with all site staff and track letters to completion. Prepare and monitor reports to ensure rents collected match the appropriate amounts.

Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

Bachelor’s Degree in Business, Finance or Accounting from a four-year college or university preferred; equivalent education and experience accepted. 

 

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals and to write routine reports and correspondence. Ability to speak effectively before groups of residents or staff of the organization.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other staff of the organization.

 

 

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide, using whole numbers, fractions, and decimals. Ability to compute rate, ratio, and percent.  Willingness to learn to prepare annual budgets.

 

REASONING ABILITY

Ability to solve financial, maintenance and people problems logically and creatively with minimal supervision or direction.  Ability to interpret a variety of instructions furnished in written, oral or schedule form. 

 

CERTIFICATES, LICENSES, REGISTRATIONS

Must have reliable automobile transportation, a valid California Driver’s License and insurance. Minimum three years’ experience working with accounts receivable or systems, preferably at an affordable housing development and/or management company.

 

OTHER DESIRABLE SKILLS, ABILITIES AND QUALIFICATIONS

  • Positive attitude, good sense of humor, energetic, assertive, and a capable role model for colleagues.
  • Demonstrated integrity on a professional level.
  • Excellent communication and customer service skills. Strong attention to detail.
  • Knowledge of Word and Excel.
  • Yardi software knowledge a plus.
  • Ability to handle a large number of projects at once and shifting priorities in a fast paced environment.
  • Second language skill a plus.

 

PHYSICAL/SENSORY/COGNITIVE DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to walk; reach with hands and arms; and stoop, kneel and crouch.

 

The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.  Ability to sit and concentrate for extended periods of time.

 

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